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Clinic "Osnova" - website with AI bot and CRM

A comprehensive project for the Osnova medical center: website, chatbot for recording patients and integration with CRM. The goal is to remove the burden from administrators and not lose requests.

Client
Clinic "Osnova"
Sphere
Medicine
Services
Website, AI bot, CRM integration
Format
Website + chatbot + CRM
Task

What was needed do

The Osnova Medical Center needed not just a website, but a working tool: convenient registration of patients, unloading of administrators and order in applications. Some requests were lost and calls went unanswered.

Task — assemble a website and automate recording so that not a single request is lost.

Solution

How do we came up

We created a clinic website with a clear structure (services, doctors, registration) and added an AI chatbot that answers standard questions and helps you make an appointment at any time.

All requests from the site and the bot go to the CRM - administrators see requests in one place, nothing is lost, and there are fewer routine calls.

What did you do

Volume works

01
Clinic website
Services, doctors, prices, online registration.
02
AI chatbot
Answers questions and registers patients 24/7.
03
Integration with CRM
Applications from the website and bot in a single system.
04
Offloading administrators
Fewer routine calls, higher conversion to recording.
Bottom line
AI botrecording 24/7CRMall applications in one place−loadfor administrators+recordsfrom onlineAI botrecording 24/7CRMall applications in one place−loadfor administrators+recordsfrom onlineAI botrecording 24/7CRMall applications in one place−loadfor administrators+recordsfrom online

Need a website with AI bot and CRM?

We will analyze your processes with a free audit and offer a combination of “site + bot + CRM” for your task.

Get a free audit Internal project: website, chatbot and clinic CRM